Support & Frequently Asked Questions

Installation: Visit the listing page on the Chrome Web Store, Apple App Store, or Google Play Store and click "Add to Chrome" or "Install". Follow the on-screen prompts.

Uninstallation (Browser Extension): Right-click the QuickPrompts icon in your browser toolbar, select "Remove from Chrome" (or similar option for other browsers), and confirm.

Uninstallation (Mobile App): Follow the standard app removal process for your iOS or Android device (usually press and hold the app icon, then select "Remove App" or "Uninstall").

Browser Extension: Click the QuickPrompts icon in your browser toolbar to open the popup, or navigate to the extension's Options page (often found via browser settings > extensions). Use the interface provided to add new prompts, click on existing prompts to edit them, or use the delete function (e.g., a trash can icon) next to each prompt.

Mobile App: Open the QuickPrompts app. Use the main interface to view, add (+ button), tap to edit, or swipe/long-press (depending on design) to delete prompts.

Your prompt data and settings (including your optional OpenAI API key) are stored locally on your device using your browser's `chrome.storage.local` or your phone's `AsyncStorage`/`SecureStore`. The developers do not have access to this data. We rely on the security mechanisms provided by your browser and operating system. Please read our Privacy Policy for more details.

Yes. If you choose to provide an OpenAI API key for the optional AI features, it is stored securely and locally on your device using `chrome.storage.local` (extension) or `SecureStore` (mobile app). It is never transmitted to our servers. It is only sent directly from your device to OpenAI's servers when you explicitly use the AI Enhancer or Categorization features. We recommend using best practices for managing your API keys, such as creating separate keys with usage limits if possible.

This can happen for a few reasons:

• Compatibility: While we aim for wide compatibility, the buttons might not work on every single website with a text input field, especially if the site uses non-standard coding practices.
• Updates: The website you're using might have updated its code, temporarily breaking the injection mechanism. We regularly update QuickPrompts to maintain compatibility.
• Extension Conflicts: Occasionally, other browser extensions might interfere. Try temporarily disabling other extensions to see if that resolves the issue.
• Permissions: Ensure the extension has the necessary permissions to access the website (check browser extension settings).

If the issue persists on a major platform (like ChatGPT, Gemini, Claude), please report it to us!

In the extension's Options page or within the mobile app settings, look for "Import/Export" buttons. Clicking "Export" will generate a JSON file containing your prompts, which you can save as a backup. Clicking "Import" will allow you to select a previously exported JSON file to restore your prompts (this may overwrite existing prompts, depending on the implementation - check prompts before confirming).

The AI Enhancer and Categorization features utilize the OpenAI API. You can typically select from various available GPT models within the QuickPrompts settings, provided your API key has access to them (e.g., gpt-3.5-turbo, gpt-4, etc.). Refer to the settings within the extension/app for the specific models supported.